Secure Video Medical Encounter

What to expect during your first medical encounter

Luma Kai Weight Loss uses a HIPAA compliant and secure video service for client interviews. This is done via the secure server at The first time a person uses this service, they will need to download the secure video app and follow a short list of tasks to engage the video conference. Those easy tasks are listed below and will take only a couple minutes.

Medical Encounter Set Up

Once you have purchased your program your medical provider will call to set up an appointment and will give you a 9 digit code via email, text or phone.


  1. Click here for your Medical Encounter
  2. Plug in the 9 digit code
  3. Click on: Download and Install VSee and set up audio and video
  4. Enter the waiting area at scheduled time and we will meet you there!

Please Read

*All purchases include an electronic encounter with our licensed medical provider via computer or phone. All medication is prescription strength and can only be obtained with a DEA license.

*You must be 18 or older to purchase our product. Upon ordering you will receive an email with our support website which will give you access to detailed instructions, cookbooks and support links.

*Patients who have cancer, who are on a diuretic, pregnant or nursing do not qualify or our program.


*It is advised you speak with your primary care provider before beginning any weight loss program.

*Safe for men and women

*Many hCG providers order generic hCG bulk and dispense from their office. Luma Kai hCG does NOT practice this way. Luma Kai hCG sends the RX to a licensed pharmacist in the United States who will fill it and send directly to you. Your medication will have your name, lot number and dosage on the label as well as pharmacy contact information.

*Patients must take a break for at least a month if they have done 2 rounds in a row.

FDA Disclaimer:
HCG has not been demonstrated to be effective adjunctive therapy in the treatment of obesity. There is no substantial evidence that it increases weight loss beyond that resulting from caloric restriction, that it causes a more attractive or “normal” distribution of fat, or that it decreases the hunger and discomfort associated with calorie-restricted diets.