Privacy policy


Welcome to the website (“website”) for Luma Kai HCG, LLC (“Luma Kai”). If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Luma Kai’s relationship with you in relation to this website. If you do not agree to all of these terms and conditions of use, do not use this website. The term “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.


This website is controlled, operated, and administered by Luma Kai from our offices in the United States. If you access the website from a location outside the United States, you are responsible for compliance with all local laws. You agree that you will not use the Luma Kai content access through the website in any country or in any manner prohibited by any applicable laws, restriction, or regulations of the country in which you reside or are located in at the time of access to the website.


The medical providers for Luma Kai HCG, LLC are licensed to prescribe within the State of New Mexico and Colorado. At the time of the face to face medical encounter which takes place online via camera, you agree that at that moment you are within the state of New Mexico or Colorado by way of visiting, or residency.


Your use of our website is subject to Luma Kai’s Privacy Policy. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.


Visiting our website or sending emails to us constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the website, satisfy any legal requirement that such communications be in writing.


If you use this site you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Luma Kai is not responsible for third party access to your account that results from theft or misappropriation of you account. Luma Kai and its associates reserve the right to refuse service or terminate accounts or remove or edit content at our sole discretion. Products can only be sold to individuals 18 years of age and older.


Neither Luma Kai nor any third parties provide any warranty or guarantee as to the accuracy, time iness, performance, completeness or suitability of the information, graphics and materials found or offered on this website for any particular purpose to the maximum extent permitted by law. You acknowledge that such information and materials are “as is” without warranty or conditions of any kind and may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by applicable law. In no event shall Luma Kai and or its suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever including without limitation damages for loss of use, data or profits arising our of or in any way connected with the use or performance of the website, with the delay or inability to use the website or related services, the provision or failure to provide services, or for any information, software products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise, even if Luma Kai or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. See Jurisdiction below. If you are dissatisfied with any portion of the website or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site. The content of the pages of this website is for your general information and use only. It is subject to change without notice.


Your use of any information or materials on this website is entirely at your own risk, for which Luma Kai shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meets your specific requirements. You agree to indemnify, defend and hold harmless Luma Kai, its officers, directors, employees, agents and third parties, for any losses costs, liabilities and expenses including reasonable attorney’s fees related to or arising out of your use of the or inability to use the website, any user postings made by you, your violation of any terms and conditions of our website or your violation of any rights of a third party, or your violation of any applicable, laws, rules or regulations. Luma Kai reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Luma Kai in asserting any available defenses.


You are granted a nonexclusive, nontransferable, revocable license to access and use our website strictly in accordance with these conditions and terms of use. As a condition of your use of our website you warrant to Luma Kai that you will not use the website for any purpose that is unlawful or prohibited by these terms. You may not use the website in any manner which could damage, disable, overburden or impair the website or interfere with any other party’s use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website.
All content included as part to the website, such as text, graphics, logos, images as well as the compilation thereof, and any software used on the website is the property of Luma Kai or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works, or in any way exploit any of the content, in whole or in part, found on the website. Luma Kai’s content is not for resale. Your use of the website does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for you personal use and will make no other use of the content without the express written permission of Luma Kai and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Luma Kai or our licensors except as expressly authorized by these terms. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.


Luma Kai may provide links to thirdparty web sites. Luma Kai does not recommend and does not endorse the content on any thirdparty websites. Luma Kai is not responsible for the content of linked thirdparty sites, sites framed within the Luma Kai Site, thirdparty sites provided as search results, or thirdparty advertisements, and does not make any representations regarding their content or accuracy. Your use of thirdparty websites is at your own risk and subject to the terms and conditions of use for such sites.


Luma Kai reserves the right, in its sole discretion, to terminate your access to the website and related services or any portion thereof at any time, without notice.


Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America and the State of New Mexico. You expressly agree that exclusive jurisdiction for any dispute with Luma Kai, or in any way relating to your use of the Luma Kai Site, resides in the courts of the State of New Mexico and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of New Mexico in connection with any such dispute including any claim involving Luma Kai or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers. These Terms and Conditions are governed by the internal substantive laws of the State of New Mexico, without respect to its conflict of laws principles. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.


No refunds will be given unless a medical provider has documented negative side effects. Documentation will then be submitted to our medical board for review and determination. This policy may be subject to change. Users of this website are encouraged to return to this page in order to remain fully informed about any changes in our return/refund policy. DISCLAIMER AND RELEASE We recommend that you consult with your Primary Care Provider before beginning any weight loss plan. Luma Kai does not provide Primary Care Services. HCG has been approved by the FDA. It is commonly used as a fertility drug and has not been approved for the treatment of obesity. There are not any reported scientific studies in relation to, or in reference to, the benefits or effects of HCG and weight loss. It is legal for medical providers to prescribe HCG for weight loss. Possible adverse side effects of taking high doses of HCG may include but are not limited to headaches, irritability, restlessness, breast tenderness, depression, nausea, vomiting, swelling in the hands or feet, abdominal pain, difficulty breathing, diarrhea, and decreased urination. If you experience any adverse side effects, stop HCG immediately and notify Luma Kai and your Primary Care Provider. Luma Kai Weight Loss Program, its employees and independent contractors are released from liability and you have been instructed on the Luma Kai Weight Loss Program risks and benefits. Results may vary and are not guaranteed. Taking diuretics, or “water pills” is strictly prohibited while receiving HCG. Some common prescription diuretics include Hydrochlorothiazide (HCTZ), Furosemide (Lasix), Bumetanide (Bumex) Spirinolactone. All herbal supplements that promote diuresis are also prohibited. Examples of prohibited herbs include Juniper and Goldenrod.


You agree that no joint venture, partnership, employment or agency relationship exists between you and Luma Kai as a result of your use of this website. Unless otherwise specified here, these terms and conditions along with the privacy policy constitutes the entire agreement between the user and Luma Kai with respect to the website and it supersedes all prior or contemporaneous communications, whether electronic, oral or written, between the user and Luma Kai with respect
to the website. A printed version of these terms and conditions and any notice given in electronic form shall be admissible in judicial or administration proceeding based upon or relating to these terms and conditions the same as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that these terms and conditions be written in English.